The Smarter Way to Navigate Customs Complexity with Raft

As global trade grows more complex, customs brokers are feeling the strain. With rising paperwork, shifting rules, and outdated tools, it’s a challenge to keep up. Raft helps cut through the chaos, streamlining workflows, reducing risk, and giving teams the freedom to focus on what really matters.

Adele Miftari, Enterprise CS Manager at Raft

Customs brokers are increasingly overwhelmed by the growing complexity of global trade. Shifting trade policies, fluctuating tariffs, and evolving regulations make it nearly impossible to keep up without error. The workload is heavy: endless documentation, manual data entry, and strict compliance checks, all managed under tight deadlines. Many brokers are still relying on outdated systems that slow them down and increase the risk of mistakes. Key challenges include:

  • Regulatory Complexity: Constantly changing tariffs, sanctions, and trade policies.
  • Documentation Overload: Invoices, certificates, licenses - one error can halt shipments.
  • Manual Processes: Outdated systems lead to bottlenecks and higher risks.
  • Resource Constraints: Teams are stretched thin, leading to burnout and delays.

Raft steps in to solve these problems, streamlining operations and freeing up brokers to focus on what matters.

The Customs Broker's Mazen

Customs brokerage is more than just paperwork - it's about mastering a constantly shifting landscape. Regulatory changes, fluctuating tariffs, and endless documentation demands make the job feel like navigating a maze that’s always moving. For example, during the US-China trade war, brokers had to quickly adapt to sudden tariff hikes and reclassify goods to avoid penalties. Similarly, the introduction of the UK's Customs Declaration Service (CDS) required brokers to shift from familiar processes to a completely new digital system, increasing pressure to avoid costly mistakes. In this complex environment, even minor errors can lead to shipment delays, heavy fines, or non-compliance issues. That's why having a streamlined, automated solution like Raft is crucial for staying ahead of the curve.

Finding Your Way Through with Raft 

Raft brings clarity and direction to this challenging environment. Our platform is designed to streamline the customs brokerage process by leveraging smart automation. We help by providing:

  • Automated Documentation: Say goodbye to tedious manual data entry. Raft automates your paperwork, saving time and reducing errors.
  • Error Detection and Correction: Even small mistakes in documentation can result in shipment delays or fines. Raft’s intelligent AI-enabled system automatically detects discrepancies, flags them for review, and enables quick corrections - keeping your operations running smoothly.
  • Workflow Optimization: By automating repetitive tasks and standardizing processes, Raft AI boosts efficiency across your team. This allows brokers to focus on high-value activities instead of getting bogged down by manual data entry and rework.
  • Increased Efficiency: By taking on repetitive tasks, we free up your team to focus on critical work, eliminating bottlenecks and boosting productivity.
  • Seamless Integration: Raft AI integrates with existing systems such as TMS, ERP, and CRM platforms, allowing for a unified workflow and improved data consistency across operations.

Empower Your Team to Focus on Strategic Initiatives

Customs brokers shouldn’t be trapped in the cycle of routine paperwork and manual processes. With Raft handling the heavy lifting, your team is free to focus on what truly matters - building stronger client relationships, managing complex transactions with confidence, and delivering exceptional service. In an industry defined by constant change and unpredictability, Raf provides the stability and efficiency you need to stay ahead and thrive.

Ready to Streamline Your Customs Operations?

In a world where trade policies change overnight, your customs operations shouldn’t be left scrambling. Streamline the chaos with Raft and turn complexity into clarity.

Global trade is more complex than ever - shifting regulations, endless documentation, and constant compliance checks create a high-pressure environment where even minor mistakes can lead to costly disruptions. But while trade policies may be unpredictable, your operations don’t have to be.

$1M annual savings & 2,000 extra hours a month await.

Explore how, on average, automating workflows for 3,000 shipments a month can lead to impressive annual savings. 
It all starts with a demo.

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