This is the privacy and cookies policy for www.raft.ai. This website is operated by Vector AI LTD, Companies House #11063616, registered at 55 Southwark Street, London, England, SE1 1RU (“Raft”).
It is our policy to respect your privacy regarding any information we may collect while operating our products and services.Please submit any, concerns or comments you have about this privacy policy or any requests concerning your personal data to us by:
- Email at contact@raft.ai
- Address: Raft, 55 Southwark Street, London, England, SE1 1RU
We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. We follow these principles:
- We don't ask you for personal information unless we need it to improve the user experience.- We don't share your personal information with anyone except to comply with the law [1], protect our rights, or develop our products.
- We aim to make it as simple as possible to control what information other users and the public can see about you.
By using the Site, you consent to the collection and use of information in accordance with this privacy policy.
We reserve the right to change this privacy policy from time to time by changing it on the Site. This privacy policy was last updated in November 2022.
1. Personal information - “personal information” refers to the types of information we may collect and use:
- Contact details such as your name, email address, postal address and telephone number;
- Professional background information;
- Comments, feedback, posts and other content submitted;
- Interests and communication preferences including marketing permissions where appropriate;
- Location information (e.g. the country in which you are based); and IP address information and information relating to your use of the website.
- Non-identifiable information which, when combined with other information to which Raft is likely to have access, can be used to identify an individual.
2. Data subject - Individuals that are identified or identifiable by Personal Information
3. "Processing" means any operation that is performed on Personal Information, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, blocking, disabling or destruction.
4. Sensitive Personal Information" is a subset of Personal Information, which due to its sensitive nature has been classified by law or policy as requiring additional privacy protection. Sensitive Personal Information may include, without limitation, race, ethnicity, health information, biometric information, religion, gender, sexual orientation, medical/health records, credit card information, dietary requirements, political beliefs and criminal history.
5. "Third Party" or “Third Party Service Provider” is any natural or legal person, public authority, agency, or other body apart from Raft that processes or stores Personal Information solely on behalf of and under the instructions of Raft.
Raft will only share your Personal Information with others for the following purposes:
- at your request;
- to our professional advisers.
We store the aforementioned information on Amazon web servers located in the United Kingdom & Ireland. We keep Personal Information obtained through cookies for 30 days. Once that time period has expired, the information will be disposed of and any cookies will be reset. Other Personal Information obtained will be stored for the duration of our relationship and 120 days after the relationship has ended and/or consent (if applicable) is withdrawn.
The security of all information including Personal Information is extremely important to Raft.
1. We implement and maintain a data security program that includes appropriate standard administrative, technical, physical and operational safeguards designed to:
- Maintain the security and confidentiality of Personal Information entrusted to us; and
- Protect Personal Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use that could result in harm.
- We implement and maintain practices designed to secure the access, storage and transmission of Personal Information.
- We maintain appropriate security upon the disposal and destruction of records containing Personal Information.
- The nature and extent of protection maintained will correspond to applicable local laws and regulations.
- We restrict access to Personal Information to those employees of Raft who need to know that information to provide our Services.- We have implemented protocols to verify ongoing compliance with this Policy and to enforce disciplinary action against those who violate the privacy and security practices. To report a privacy violation, contact: contact@raft.ai .
We endeavour to keep Personal Information accurate and current; and we update it whenever we receive a request to do so, as described below under “Your Rights”.
1. We take reasonable steps to ensure the Personal Information we have collected is accurate, complete, and current.
2. We rely on the accuracy and completeness of the Personal Information that has been provided to us to perform the Services requested.
3. We will ensure that any changes that we are required to make to Personal Information be updated in a timely fashion.
Based on jurisdiction, there may be certain access, erasure, and other rights which individuals may have to their data Personal Information, including the right to manage our treatment of their Personal Information and the way in which it is processed.
As a data subject under EU data protection laws [the UK is expected to maintain/have equivalent protections after Brexit], you have specific legal rights relating to the Personal Information we collect from you. We will respect your individual rights and will deal with your concerns adequately.
1. Right to withdraw consent: Where you have given consent for the processing of your Personal Information, you may withdraw your consent at any moment.
2. Right to rectification: You may obtain from us rectification of your Personal Information. We make reasonable efforts to keep Personal Information in our possession or control which are used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us.
3. Right to restriction: You may require us to restrict the processing of your Personal Information, if:you contest the accuracy of your Personal Information, for the period we need to verify the accuracy; the processing is unlawful and you request the restriction of processing rather than erasure of your Personal Information; we no longer need your Personal Information, but you require it for the establishment, exercise or defense of legal claims; or you object to the processing while we verify whether our legitimate grounds override yours.
4. Right to access: You may request information regarding Personal Information that we hold about you, including information as to which categories of Personal Information we have in our possession or control, what they are being used for, where we collected them (if not from you directly), and to whom they have been disclosed, if applicable.
5. We will provide you with a copy of your Personal Information upon request. If you request further copies of your Personal Information, then we can charge you with a reasonable fee that we base on administrative costs.
6. If we transfer your Personal Information to a country outside the EU and EEA, you have the right to request information about the safeguards in place for our transfer of that data to the receiving country.
7. Right to portability: You have the right to receive Personal Information that you have provided to us, and, where technically feasible, request that we transmit such Personal Information to another organization.
8. You have these two rights if:
- we process your Personal Information by automated means;
- we base the processing of your Personal Information on your consent, or our processing of your Personal Information is necessary for the execution or performance of a contract to which you are a party;- you provided your Personal Information to us; and the transmission of your Personal Information does not adversely affect the rights and the freedoms of other persons.
- You have the right to receive your Personal Information in a structured, commonly used and machine-readable format.
- Your right to receive your Personal Information must not adversely affect the rights and the freedoms of other persons. This may be the case if a transmission of your Personal Information to another organization also involves the transmission of the personal data of other (non-consenting) individuals.
- Your right to have your Personal Information transmitted from us to another organization is a right you have only if such transmission is technically feasible.
9. Right to erasure: You have the right to request that we delete the Personal Information we process about you. We must comply with this request if we process your Personal Information, unless the data is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation that binds us;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes; or
- for the establishment, exercise or defense of legal claims.
10. Right to object: You may object – at any time – to the processing of your Personal Information due to your particular situation, provided that the processing is not based on your consent, but on our legitimate interests or those of a third party. In this event, we shall no longer process your Personal Information, unless we can demonstrate compelling legitimate grounds and an overriding interest for the processing or for the establishment, exercise or defense of legal claims. If you object to the processing, please specify whether you also wish the erasure of your Personal Information; otherwise, we will only restrict it.
11. You may always object to the processing of your Personal Information for direct marketing purposes, even if it was based on our legitimate interest for any reason. If the marketing was based on your consent, you can withdraw consent.
12. Right to lodge a complaint: You can lodge a complaint to the data protection authority in your Member State or to the data protection authority in the Republic of Ireland.
Please note:
- Time period: We will try to fulfil your request within 30 days, which may be extended due to specific reasons relating to the specific legal right or the complexity of your request. In all cases, if this period is extended, we will inform you about the cause and anticipated length of the extension.
- Restriction of access: In certain situations, we may not be able to give you access to all or some of your personal data due to statutory provisions. If we deny your request for access, we will advise you of the reason for the refusal.
- No identification: In some cases, we may not be able to look up your Personal Information due to the choice of identifiers provided in your request. In such cases, where we cannot identify you as a data subject, we will not be able to comply with your request to execute your legal rights as described in this section, unless you provide additional information enabling your identification. We will inform you and give you the opportunity to provide such additional details.
- Exercise your legal rights: In order to exercise your legal rights, please contact us in writing (including electronically) at the contact details provided above.
From time to time we may change this Policy. If we make any changes, we will change the Last Updated date above. If you do not agree to these changes, please do not continue to use our sites. If material changes are made to this Policy, we will notify you by email or by placing a prominent notice on our sites.
Please note: When you use a link to go from our Sites to a third-party website or service, our Privacy Policy does not apply to those websites and services. We are not responsible for the practices employed by any third-party websites or services linked to or from our Sites, including the information or content contained within them.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. If you have any questions about our Privacy Policy, Sites, and/or any of our other policies, please contact: contact@raft.ai
By continuing to subscribe to our communications and use our Site, you are acknowledging that you understand the terms of our collection, use, treatment, and sharing of your Personal Information as described in this Privacy Policy. This Privacy Policy is incorporated into and made a part of our Terms of Use.