The last AI platform you’ll ever need to buy
The Raft Intelligence Engine
Five Layers,
One Engine
A platform that unifies fragmented tools and orchestrates workflows across your entire operation. Built on a grounded foundation of your data and deterministic rules, it gives you the control to scale from a single agent to an autonomous workforce.
01
Organization Data
Centralizes everything your company knows, including past shipments, procedures, and operational nuances, into an AI-ready knowledge base.
01
Organization Data
01
Centralizes everything your company knows, including past shipments, procedures, and operational nuances, into an AI-ready knowledge base.
02
Contextual LLMs
Large language models fine-tuned with your data. Not generic AI, but models that understand your terminology, SOPs, and customers.
02
Contextual LLMs
02
Large language models fine-tuned with your data. Not generic AI, but models that understand your terminology, SOPs, and customers.
03
Orchestration
Routes tasks to the right agent, applies your business rules, ensures workflows execute in the correct sequence.
03
Orchestration
03
Routes tasks to the right agent, applies your business rules, ensures workflows execute in the correct sequence.
04
Specialized Agents & Governance
Purpose-built agents with guardrails. Every action auditable, every decision traceable, escalation paths defined by you.
04
Specialized Agents & Governance
04
Purpose-built agents with guardrails. Every action auditable, every decision traceable, escalation paths defined by you.
05
Application
Collaborative workspaces, dashboards, and real-time operational views where your team interacts with the platform.
05
Application
05
Collaborative workspaces, dashboards, and real-time operational views where your team interacts with the platform.
Capabilities
An engineered platform, not a black box
A controllable, deterministic foundation for deploying AI agents your operations can actually depend on.
01 Intelligent Inbox
Every request. Every format. Instantly routed.
Protocol-agnostic ingestion - email, API, EDI, file drop - with automatic routing, configurable matching rules, and SLA-based prioritization. One place to capture all inbound requests and ensure nothing slips between the cracks.
01 Intelligent Inbox
Every request. Every format. Instantly routed.
Protocol-agnostic ingestion - email, API, EDI, file drop - with automatic routing, configurable matching rules, and SLA-based prioritization. One place to capture all inbound requests and ensure nothing slips between the cracks.
02 Extraction Studio
Control exactly what gets extracted and where it flows.
A low-code data extraction pipeline with full schema control. Define custom extraction rules, validation logic, and output transformations. Put the world's most advanced LLMs to work on your documents, regardless of format or source.
02 Extraction Studio
Control exactly what gets extracted and where it flows.
A low-code data extraction pipeline with full schema control. Define custom extraction rules, validation logic, and output transformations. Put the world's most advanced LLMs to work on your documents, regardless of format or source.
03 Built-in Collaboration
Your team, connected. Every action, tracked.
A centralized workspace with granular role-based access, complete audit trails, and task tracking at shipment-level granularity. Native email integration keeps external communication and internal context unified.
03 Built-in Collaboration
Your team, connected. Every action, tracked.
A centralized workspace with granular role-based access, complete audit trails, and task tracking at shipment-level granularity. Native email integration keeps external communication and internal context unified.
04 Shipment Navigator
The complete picture, in one place.
A unified control plane with complete shipment context. Automatically consolidates emails, TMS records, carrier updates, and internal communications into one real-time operational record.
04 Shipment Navigator
The complete picture, in one place.
A unified control plane with complete shipment context. Automatically consolidates emails, TMS records, carrier updates, and internal communications into one real-time operational record.
05 Workitems
Every task, tracked from creation to completion.
Structured units of work within shipment execution. Each workitem represents a discrete task, such as an entry to file, an invoice to match, or a document to validate. Created automatically, assigned by your rules, tracked through every stage.
05 Workitems
Every task, tracked from creation to completion.
Structured units of work within shipment execution. Each workitem represents a discrete task, such as an entry to file, an invoice to match, or a document to validate. Created automatically, assigned by your rules, tracked through every stage.
Navigation
Navigation
Data
Great AI starts with great data
Unify your operational data into a structured, governed foundation, so every agent
delivers accurate, repeatable results.
01 One Data
One model. Every system. Zero reconciliation.
A single unified data model enterprise-wide. Standardized schemas, normalized fields, consistent taxonomies. Eliminates ETL jobs and reconciliation spreadsheets. Deploy once, available everywhere.
01 One Data
One model. Every system. Zero reconciliation.
A single unified data model enterprise-wide. Standardized schemas, normalized fields, consistent taxonomies. Eliminates ETL jobs and reconciliation spreadsheets. Deploy once, available everywhere.
02 SOPs
Your expertise, codified and always current.
Centralized knowledge management for teams and agents alike. Store SOPs, rate cards, routing logic, and compliance policies in any format. Version-controlled with role-based access. The institutional knowledge that makes your AI agents yours.
02 SOPs
Your expertise, codified and always current.
Centralized knowledge management for teams and agents alike. Store SOPs, rate cards, routing logic, and compliance policies in any format. Version-controlled with role-based access. The institutional knowledge that makes your AI agents yours.
03 Integrations
Connected to everything. Replacing nothing.
Your mission-critical systems, unified through one platform. Bidirectional sync with your TMS, ERP, customs authorities, and carrier networks. Not middleware, but the execution layer that eliminates the integration tax.
03 Integrations
Connected to everything. Replacing nothing.
Your mission-critical systems, unified through one platform. Bidirectional sync with your TMS, ERP, customs authorities, and carrier networks. Not middleware, but the execution layer that eliminates the integration tax.
04 Governance
Full control. Full visibility. Full confidence.
An administrative control plane with complete system oversight. Granular permissions, comprehensive audit logging, and real-time monitoring. Configure access, track every action, maintain compliance visibility at all times.
04 Governance
Full control. Full visibility. Full confidence.
An administrative control plane with complete system oversight. Granular permissions, comprehensive audit logging, and real-time monitoring. Configure access, track every action, maintain compliance visibility at all times.
Agents
Your intelligent workforce
Pre-built agents for immediate ROI. Custom agents for your unique workflows.
All orchestrated as a fleet across your organization.
01 Specific Agents
Ready to deploy. Immediate ROI.
Pre-built agents from our catalogue, including customs entry preparation, invoice matching, document extraction, booking confirmation, tracking updates, and email triage. Battle-tested across thousands of shipments. Deploy in days, not months. No configuration required to get started, fully customizable when you're ready.
01 Specific Agents
Ready to deploy. Immediate ROI.
Pre-built agents from our catalogue, including customs entry preparation, invoice matching, document extraction, booking confirmation, tracking updates, and email triage. Battle-tested across thousands of shipments. Deploy in days, not months. No configuration required to get started, fully customizable when you're ready.
02 Agent Fleet
Orchestrated intelligence at scale.
Deploy and manage a fleet of agents working in concert across your organization. Centralized monitoring, coordinated workflows, shared context. When one agent extracts a document, another matches the invoice, while a third prepares the customs entry, all governed by your rules and tracked in one place.
02 Agent Fleet
Orchestrated intelligence at scale.
Deploy and manage a fleet of agents working in concert across your organization. Centralized monitoring, coordinated workflows, shared context. When one agent extracts a document, another matches the invoice, while a third prepares the customs entry, all governed by your rules and tracked in one place.
Always-on support that moves as fast as you do
01
Customer Success Manager
We don’t just deploy, we partner. Our industry experts ensure you capture every ounce of value from your investment. Dedicated to your account, every step of the way.
02
24/7 Support
Round-the-clock support from a dedicated team that truly lives and breathes logistics. When a crisis hits at 2am, we’re there - because the global supply chain never sleeps.
03
Implementation & Transformation
Delivering groundbreaking technology is only half the story. We know how important change management is and we have dedicated teams that support our customers throughout their journey.
Customer Stories
Customer Stories
category
Optimizing Customs Management Technology with Raft AI
Discover how ALS streamlined customs clearance with Raft AI—boosting data accuracy, accelerating processing speed, and empowering over 700 professionals across 50 locations.
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Optimizing Customs Management Technology with Raft AI
Discover how ALS streamlined customs clearance with Raft AI—boosting data accuracy, accelerating processing speed, and empowering over 700 professionals across 50 locations.
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Navia Freight Deploys Raft AI to Streamline Operations
Learn how Navia Freight leverages Raft AI's automated logistics finance solution to streamline invoice processing, enhance operational efficiency, and gain actionable performance insights.
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Navia Freight Deploys Raft AI to Streamline Operations
Learn how Navia Freight leverages Raft AI's automated logistics finance solution to streamline invoice processing, enhance operational efficiency, and gain actionable performance insights.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
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Where Is AI Taking Supply Chain and Is Your Organization Keeping Up
Unfiltered insights from an exclusive fireside with UPS, Imperative Logistics, and Dynamo Ventures - straight from the people shaping the future of supply chain.
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Where Is AI Taking Supply Chain and Is Your Organization Keeping Up
Unfiltered insights from an exclusive fireside with UPS, Imperative Logistics, and Dynamo Ventures - straight from the people shaping the future of supply chain.
category
Scaling with Technology, Not Headcount: How Freight Forwarders Can Automate for Competitive Advantage
Discover how freight forwarders and customs brokers can scale operations with technology instead of headcount. Learn how AI, automation, and data-driven change management deliver a competitive advantage and future-proof your business.
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Scaling with Technology, Not Headcount: How Freight Forwarders Can Automate for Competitive Advantage
Discover how freight forwarders and customs brokers can scale operations with technology instead of headcount. Learn how AI, automation, and data-driven change management deliver a competitive advantage and future-proof your business.
category
AI Imperative: A new era for logistics
Artificial intelligence will drive the next leap in supply chain operations, and the timing of adoption will play a significant role in setting freight forwarders ahead of their competition. The critical question to answer for your business is not if or when, but how you will begin — or continue — to integrate AI.
category
AI Imperative: A new era for logistics
Artificial intelligence will drive the next leap in supply chain operations, and the timing of adoption will play a significant role in setting freight forwarders ahead of their competition. The critical question to answer for your business is not if or when, but how you will begin — or continue — to integrate AI.
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AI isn't taking away logistics jobs
The logistics industry suffers from two fundamental challenges and AI is poised to solve both of them at once.
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AI isn't taking away logistics jobs
The logistics industry suffers from two fundamental challenges and AI is poised to solve both of them at once.
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Tariff Survival Checklist
Tariff policy is shifting fast, and every change brings new documentation burdens, compliance risks, and sourcing uncertainty. Whether you're preparing for what’s coming or managing the impact of what’s already here, this guide helps your team stay in control.
category
Tariff Survival Checklist
Tariff policy is shifting fast, and every change brings new documentation burdens, compliance risks, and sourcing uncertainty. Whether you're preparing for what’s coming or managing the impact of what’s already here, this guide helps your team stay in control.
category
Streamlining Global Freight Forwarding with Intelligent Automation
Discover how a leading global freight forwarder used Raft's AI document processing to save time, reduce errors, and process 130,000+ documents per month. Download the case study.
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Streamlining Global Freight Forwarding with Intelligent Automation
Discover how a leading global freight forwarder used Raft's AI document processing to save time, reduce errors, and process 130,000+ documents per month. Download the case study.