The last AI platform you’ll ever need to buy
The Raft Intelligence Engine
Five Layers,
One Engine
A platform that unifies fragmented tools and orchestrates workflows across your entire operation. Built on a grounded foundation of your data and deterministic rules, it gives you the control to scale from a single agent to an autonomous workforce.
01
Organization Data
Centralizes everything your company knows, including past shipments, procedures, and operational nuances, into an AI-ready knowledge base.
01
Organization Data
01
Centralizes everything your company knows, including past shipments, procedures, and operational nuances, into an AI-ready knowledge base.
02
Contextual LLMs
Large language models fine-tuned with your data. Not generic AI, but models that understand your terminology, SOPs, and customers.
02
Contextual LLMs
02
Large language models fine-tuned with your data. Not generic AI, but models that understand your terminology, SOPs, and customers.
03
Orchestration
Routes tasks to the right agent, applies your business rules, ensures workflows execute in the correct sequence.
03
Orchestration
03
Routes tasks to the right agent, applies your business rules, ensures workflows execute in the correct sequence.
04
Specialized Agents & Governance
Purpose-built agents with guardrails. Every action auditable, every decision traceable, escalation paths defined by you.
04
Specialized Agents & Governance
04
Purpose-built agents with guardrails. Every action auditable, every decision traceable, escalation paths defined by you.
05
Application
Collaborative workspaces, dashboards, and real-time operational views where your team interacts with the platform.
05
Application
05
Collaborative workspaces, dashboards, and real-time operational views where your team interacts with the platform.
Capabilities
An engineered platform, not a black box
A controllable, deterministic foundation for deploying AI agents your operations can actually depend on.
01 Intelligent Inbox
Every request. Every format. Instantly routed.
Protocol-agnostic ingestion - email, API, EDI, file drop - with automatic routing, configurable matching rules, and SLA-based prioritization. One place to capture all inbound requests and ensure nothing slips between the cracks.
01 Intelligent Inbox
Every request. Every format. Instantly routed.
Protocol-agnostic ingestion - email, API, EDI, file drop - with automatic routing, configurable matching rules, and SLA-based prioritization. One place to capture all inbound requests and ensure nothing slips between the cracks.
02 Extraction Studio
Control exactly what gets extracted and where it flows.
A low-code data extraction pipeline driven by your orchestration rules. Define schemas, extraction rules, validation logic, and output transformations in one place and apply them consistently across any document, format, or source, with full control over every extraction decision. Powered by the world’s most advanced LLMs.
02 Extraction Studio
Control exactly what gets extracted and where it flows.
A low-code data extraction pipeline driven by your orchestration rules. Define schemas, extraction rules, validation logic, and output transformations in one place and apply them consistently across any document, format, or source, with full control over every extraction decision. Powered by the world’s most advanced LLMs.
03 Built-in Collaboration
Your team, connected. Every action, tracked.
A centralized workspace with granular role-based access, complete audit trails, and task tracking at shipment-level granularity. Native email integration keeps external communication and internal context unified.
03 Built-in Collaboration
Your team, connected. Every action, tracked.
A centralized workspace with granular role-based access, complete audit trails, and task tracking at shipment-level granularity. Native email integration keeps external communication and internal context unified.
04 Shipment Navigator
The complete picture, in one place.
A unified control plane with complete shipment context. Automatically consolidates emails, TMS records, carrier updates, and internal communications into one real-time operational record.
04 Shipment Navigator
The complete picture, in one place.
A unified control plane with complete shipment context. Automatically consolidates emails, TMS records, carrier updates, and internal communications into one real-time operational record.
05 Workitems
Every task, tracked from creation to completion.
Structured units of work within shipment execution, each representing a discrete task, such as filing an entry, matching an invoice, or validating a document. Automatically created, driven by your orchestration rules, and tracked through every stage.
05 Workitems
Every task, tracked from creation to completion.
Structured units of work within shipment execution, each representing a discrete task, such as filing an entry, matching an invoice, or validating a document. Automatically created, driven by your orchestration rules, and tracked through every stage.
06 Orchestration
Centralized control plane for your business
Govern your business from a single control plane, one place to manage extraction settings, SOPs, and decisioning matrices, so every action follows your defined business rules.
06 Orchestration
Centralized control plane for your business
Govern your business from a single control plane, one place to manage extraction settings, SOPs, and decisioning matrices, so every action follows your defined business rules.
Navigation
Navigation
Data
Great AI starts with great data
Unify your operational data into a structured, governed foundation, so every agent
delivers accurate, repeatable results.
01 One Data
One model. Every system. Zero reconciliation.
A single unified data model enterprise-wide. Standardized schemas, normalized fields, consistent taxonomies. Eliminates ETL jobs and reconciliation spreadsheets. Deploy once through your orchestration layer, applied consistently everywhere.
01 One Data
One model. Every system. Zero reconciliation.
A single unified data model enterprise-wide. Standardized schemas, normalized fields, consistent taxonomies. Eliminates ETL jobs and reconciliation spreadsheets. Deploy once through your orchestration layer, applied consistently everywhere.
02 SOPs
Your expertise, codified and always current.
Centralized knowledge management for teams and agents, deployed through your orchestration layer. Store SOPs, rate cards, routing logic, and compliance policies in any format, with version control and role-based access
02 SOPs
Your expertise, codified and always current.
Centralized knowledge management for teams and agents, deployed through your orchestration layer. Store SOPs, rate cards, routing logic, and compliance policies in any format, with version control and role-based access
03 Integrations
Connected to everything. Replacing nothing.
Your mission-critical systems, unified through one platform. Bidirectional sync with your TMS, ERP, customs authorities, and carrier networks. Not middleware, but the execution layer that eliminates the integration tax.
03 Integrations
Connected to everything. Replacing nothing.
Your mission-critical systems, unified through one platform. Bidirectional sync with your TMS, ERP, customs authorities, and carrier networks. Not middleware, but the execution layer that eliminates the integration tax.
04 Governance Insights
Full control. Full visibility. Full confidence.
An administrative control plane with complete system oversight via your orchestration layer. Configure granular permissions, access comprehensive audit logs, and monitor activity in real time, ensuring full compliance visibility at all times.
04 Governance Insights
Full control. Full visibility. Full confidence.
An administrative control plane with complete system oversight via your orchestration layer. Configure granular permissions, access comprehensive audit logs, and monitor activity in real time, ensuring full compliance visibility at all times.
Agents
Your intelligent workforce
Pre-built agents for immediate ROI. Custom agents for your unique workflows.
All orchestrated as a fleet across your organization.
01 Specific Agents
Ready to deploy. Immediate ROI.
AI agents for otherwise manual operational workflows, from entry prep to invoice matching, document extraction, tracking, and email triage. Grounded in your orchestration rules, configured to your requirements, and deployable in days not months.
01 Specific Agents
Ready to deploy. Immediate ROI.
AI agents for otherwise manual operational workflows, from entry prep to invoice matching, document extraction, tracking, and email triage. Grounded in your orchestration rules, configured to your requirements, and deployable in days not months.
02 Agent Fleet
Orchestrated intelligence at scale.
Deploy and manage a fleet of agents working across your organization. With shared context and coordinated workflows, agents seamlessly hand off tasks, one extracts a document, another matches the invoice, while a third prepares the customs entry, all governed by your orchestration rules.
02 Agent Fleet
Orchestrated intelligence at scale.
Deploy and manage a fleet of agents working across your organization. With shared context and coordinated workflows, agents seamlessly hand off tasks, one extracts a document, another matches the invoice, while a third prepares the customs entry, all governed by your orchestration rules.
Always-on support that moves as fast as you do
01
Customer Success Manager
We don’t just deploy, we partner. Our industry experts ensure you capture every ounce of value from your investment. Dedicated to your account, every step of the way.
02
24/7 Support
Round-the-clock support from a dedicated team that truly lives and breathes logistics. When a crisis hits at 2am, we’re there - because the global supply chain never sleeps.
03
Implementation & Transformation
Delivering groundbreaking technology is only half the story. We know how important change management is and we have dedicated teams that support our customers throughout their journey.
Customer Stories
Customer Stories
category
95% of Supply Chain AI Initiatives Fail. Here's What the Other 5% Do Differently.
A practical guide to change management: navigating the human side of agentic AI adoption in logistics
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95% of Supply Chain AI Initiatives Fail. Here's What the Other 5% Do Differently.
A practical guide to change management: navigating the human side of agentic AI adoption in logistics
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Build v Buy in Supply Chain AI: Where Most Go Wrong
Most supply chain AI projects don't fail at the model. They fail at the decisions around it. Here's how to get build vs. buy right.
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Build v Buy in Supply Chain AI: Where Most Go Wrong
Most supply chain AI projects don't fail at the model. They fail at the decisions around it. Here's how to get build vs. buy right.
category
Agentic AI Isn’t Just Coming to Supply Chain - It’s Already Reshaping It
Agentic AI is actively reshaping how supply chain organizations operate, moving from insight to completing the work itself. This piece breaks down what agentic AI can actually do, where it delivers the highest ROI, and what it takes to make it work in practice.
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Agentic AI Isn’t Just Coming to Supply Chain - It’s Already Reshaping It
Agentic AI is actively reshaping how supply chain organizations operate, moving from insight to completing the work itself. This piece breaks down what agentic AI can actually do, where it delivers the highest ROI, and what it takes to make it work in practice.
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Optimizing Customs Management Technology with Raft AI
Discover how ALS streamlined customs clearance with Raft AI—boosting data accuracy, accelerating processing speed, and empowering over 700 professionals across 50 locations.
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Optimizing Customs Management Technology with Raft AI
Discover how ALS streamlined customs clearance with Raft AI—boosting data accuracy, accelerating processing speed, and empowering over 700 professionals across 50 locations.
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Navigating the Complexities of Customs Brokerage With AI
Discover how AI for customs brokers is transforming compliance, documentation, and clearance workflows.
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Navigating the Complexities of Customs Brokerage With AI
Discover how AI for customs brokers is transforming compliance, documentation, and clearance workflows.
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What Freight Forwarders Need to Know to Succeed
Freight forwarders are turning to AI to stay competitive. Learn how to start small, build trust, and scale smart to lead the future of logistics
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What Freight Forwarders Need to Know to Succeed
Freight forwarders are turning to AI to stay competitive. Learn how to start small, build trust, and scale smart to lead the future of logistics
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Where Is AI Taking Supply Chain and Is Your Organization Keeping Up
Unfiltered insights from an exclusive fireside with UPS, Imperative Logistics, and Dynamo Ventures - straight from the people shaping the future of supply chain.
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Where Is AI Taking Supply Chain and Is Your Organization Keeping Up
Unfiltered insights from an exclusive fireside with UPS, Imperative Logistics, and Dynamo Ventures - straight from the people shaping the future of supply chain.
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Navia Freight Deploys Raft AI to Streamline Operations
Learn how Navia Freight leverages Raft AI's automated logistics finance solution to streamline invoice processing, enhance operational efficiency, and gain actionable performance insights.
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Navia Freight Deploys Raft AI to Streamline Operations
Learn how Navia Freight leverages Raft AI's automated logistics finance solution to streamline invoice processing, enhance operational efficiency, and gain actionable performance insights.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
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The Next Generation of Logistics Data
Learn how Masterpiece improved efficiency by up to 93%, saving 1k labor hours monthly, while achieving customer service excellence.
category
AI Imperative: A new era for logistics
Artificial intelligence will drive the next leap in supply chain operations, and the timing of adoption will play a significant role in setting freight forwarders ahead of their competition. The critical question to answer for your business is not if or when, but how you will begin — or continue — to integrate AI.
category
AI Imperative: A new era for logistics
Artificial intelligence will drive the next leap in supply chain operations, and the timing of adoption will play a significant role in setting freight forwarders ahead of their competition. The critical question to answer for your business is not if or when, but how you will begin — or continue — to integrate AI.